Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with Sohail Priem. We are committed to delivering your orders quickly and safely.
Order Processing
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All orders are processed within 1–3 business days after payment confirmation.
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Orders are not processed or shipped on Sundays or public holidays.
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During peak seasons or promotional events, processing times may be slightly longer.
Shipping Time
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Standard Delivery: 5–10 business days across India.
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Delivery times may vary depending on your location and courier service availability.
Shipping Charges
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Free Shipping on selected products and promotional offers.
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Shipping charges, if applicable, will be displayed during checkout before payment.
Order Tracking
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Once your order is shipped, you will receive a tracking number via email or SMS.
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You can use the tracking number to monitor your shipment status.
Delivery Delays
While we strive to deliver orders on time, delays may occur due to:
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Weather conditions
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Public holidays
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Courier service disruptions
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Incorrect shipping information provided by the customer
Incorrect Address
Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect addresses.
Damaged or Lost Packages
If your order arrives damaged or is lost during transit, please contact us within 48 hours of delivery or the expected delivery date. We will work with the courier partner to resolve the issue.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: support@hoquejoydul530@gmail.com
Thank you for choosing SohailPrime